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2.1.1 Identifying Target Market - Coke Ad 1

Target Consumer Analysis

  • Target Groups Identified:
  • Three Girls:
    • Urban residents.
    • Likely from North India (e.g., Punjab).
    • Age group: Young (students or early in their careers).
    • Socio-economic class: Upper class (well-off with chauffeur-driven car).
    • Lifestyle: Modern, social, and extroverted.
  • Sugarcane Farmer:

    • Rural resident.
    • Likely from North India (e.g., Punjab).
    • Age group: Young.
    • Occupation: Farmer.
    • Socio-economic class: Lower or middle class (rural economy).
  • Context:

  • Climate: Hot, blazing sunlight (indicating thirst).
  • Location: Rural highway setting (sugarcane fields).

Behavioral and Personality Insights

  • Shared Traits:
  • Friendly and extroverted.
  • Loyal to Coca-Cola as a brand.
  • Regular users of Coca-Cola.

  • Lifestyle Indicators:

  • Girls: Modern and outgoing (talking about discos, wearing fashionable attire).
  • Farmer: Practical and hardworking, yet loyal to Coca-Cola despite other drink options (water, sugarcane juice).

Consumer Values

Coca-Cola provides multiple levels of value to its consumers:

  1. Functional Value:
  2. Quenches thirst.
  3. Acts as a refreshing drink in hot climates.

  4. Experiential Value:

  5. Enjoyment and happiness while consuming the product.
  6. Symbolizes fun and relaxation.

  7. Social Value:

  8. Strengthens social bonds during shared moments (e.g., friends drinking together).
  9. A brand associated with togetherness and youth culture.

Historical Consistency of Values

  • Coca-Cola’s branding has consistently focused on:
  • Social value: Bringing people together in various settings (indoor parties, outdoor activities).
  • Experiential value: Enhancing enjoyment during social gatherings.
  • Functional value: Offering a refreshing solution to thirst.

Examples include earlier ad campaigns from the U.S. in the 60s and 70s, where Coca-Cola symbolized happiness, refreshment, and social connection.


Strategic Implications for Coca-Cola

Key Strategies for Targeting These Consumers

  1. Availability:
  2. Ensure Coca-Cola is accessible in diverse settings, such as:

    • Highways.
    • Rural areas.
    • Non-traditional locations (e.g., sugarcane fields).
  3. Awareness:

  4. Leverage existing brand recognition and loyalty.
  5. Maintain strong communication campaigns to reinforce Coca-Cola’s image as a preferred beverage.

  6. Communication:

  7. Highlight the core values of Coca-Cola in advertisements:

    • Refreshment (functional value).
    • Happiness and enjoyment (experiential value).
    • Togetherness (social value).
  8. Emotional Connection:

  9. Appeal to the emotional and social aspects of the consumer experience.
  10. Emphasize the brand’s association with shared moments and youth culture.

Summary of Insights

  • Coca-Cola’s success lies in its ability to connect with consumers on multiple levels:
  • Functional needs (thirst and refreshment).
  • Emotional engagement (happiness and enjoyment).
  • Social bonding (shared experiences).
  • A successful marketing strategy for Coca-Cola involves ensuring availability, enhancing brand awareness, and fostering emotional connections with the audience.

By analyzing such campaigns, marketers can understand the thought processes and strategic planning required to develop impactful marketing initiatives.

Key Characteristics of Target Group

When analyzing target groups, it is important to categorize and understand their characteristics across different dimensions. Below are the key factors to consider:

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1. Geographic Factors

  • These factors relate to the physical location and environment of the target group.
  • Examples:
  • Region: North India, specifically Punjab.
  • Urban vs Rural: Differentiation between urban areas (e.g., the girls) and rural areas (e.g., the sugarcane farmer).
  • Climate: Hot and sunny conditions influencing needs like thirst and refreshment.

2. Demographic Factors

  • These are measurable statistical data about the population.
  • Examples:
  • Age: Young individuals (students, early job professionals, and young farmers).
  • Gender: Girls (urban) and a male farmer (rural).
  • Profession:
    • Girls: Likely students or early in their careers.
    • Farmer: Sugarcane farming.
  • Socio-Economic Classification:
    • Girls: Upper class (chauffeur-driven car, modern lifestyle).
    • Farmer: Likely middle or lower class (rural economy).

3. Psychographic Factors

  • These relate to the personality, attitudes, and lifestyle of the target group.
  • Examples:
  • Personality:
    • Extroverted and friendly.
    • Modern and outgoing (disco culture, fashionable attire).
  • Lifestyle:
    • Girls: Modern and urban lifestyle.
    • Farmer: Practical and rural, yet open to social interaction.

4. Behavioral Factors

  • These focus on the actions and behaviors of the target group as consumers.
  • Examples:
  • Travelers: Girls traveling on the highway and engaging in spontaneous social interaction.
  • Brand Loyalty:
    • The farmer’s preference for Coca-Cola despite access to alternatives (water, sugarcane juice).
  • Usage:
    • Regular consumers of Coca-Cola, associating it with thirst quenching, refreshment, and social bonding.

These elements form the foundation for creating a well-rounded marketing strategy tailored to the target audience.

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