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6.2.2 Product Line Strategies

Product Line Management involves determining the number and variety of product items to maintain in a company's portfolio. It emphasizes managing the depth, which is a critical factor contributing to the proliferation of product lines. Here's a detailed explanation:


Key Factors Influencing Product Line Depth

  1. Customer Heterogeneity:
  2. When customer requirements vary significantly, the market divides into micro-segments.
  3. Example: In the shampoo category:
    • Anti-dandruff shampoos
    • Anti-hair fall shampoos
    • Shampoos for straight hair or black hair
    • Shampoos for split ends
  4. This segmentation increases product line depth to cater to diverse needs.

  5. Manufacturer's Ability to Offer Customization:

  6. If the company has the technological and production capability to meet specific segment demands, the depth of the product line can increase.

  7. Competition:

  8. High competition drives companies to innovate and further segment the market.
  9. Low competition may result in limited innovation or segmentation.

  10. Category Size:

  11. Companies assess if the market size and willingness to pay justify the effort of expanding the product line.
  12. In price-sensitive markets, excessive segmentation may not yield returns.

  13. Company Objectives and Resources:

  14. Decisions depend on whether expanding the product line aligns with the company’s profitability and revenue goals.
  15. Risk of cannibalization: New products within the same line might eat into the sales of existing products.

Product Line Analysis

Purpose

To determine the optimal size of the product mix. Companies evaluate: 1. Performance: Analyze sales, profit, and market trends. 2. Competitor Profiling: Compare your offerings with competitors to understand positioning and sales impact. 3. Iterative Assessment: - Add products if they increase market share and profits. - Drop products if they cannibalize sales or reduce profitability.

Key Considerations

  • An experienced brand manager must evaluate whether:
  • Adding new items increases revenue.
  • Reducing items improves profitability.

Product Line Strategies

1. Optimal Product Line Length

  • Too Short: If adding items increases profits, the product line needs expansion.
  • Too Long: If dropping items increases profits, the product line needs pruning.

2. Line Stretching

Expanding the product line beyond its current range, either upward or downward. - Upward Stretching: Target higher-end customers with premium offerings. - Example: A soap brand priced at ₹20 introduces a luxury variant at ₹50. - Example: Titan introducing designer watches at ₹50,000 or more. - Downward Stretching: Target budget-conscious customers. - Example: A luxury perfume brand introducing affordable deodorants for ₹500. - Example: A watch brand offering children's watches at ₹500.

3. Line Filling

Adding more items within the existing price range to cover market gaps and compete effectively. - Example: Car manufacturers offering multiple models in the same price range with variations (engine power, automatic/manual transmission, colors). - Objective: Increase profits, meet customer needs, and fend off competitors. - Risk: Cannibalization, where one product eats into the market of another.

4. Line Modernization

Revamping existing products in terms of: - Style, design, or technology. - Example: Maruti introducing Nexa for high-end cars. - Example: Hero Splendor with models like Splendor Plus, Splendor Pro, and Splendor Classic.

5. Line Featuring

Highlighting specific products as showpieces to attract customers to the entire product line. - Example: Apple advertising its iPhone Pro Max models as aspirational products to drive interest in its other models. - Example: Jewelry brands showcasing heavy designer items in advertisements.

6. Line Pruning

Eliminating unprofitable or underperforming items from the product line. - Indicators: Declining sales, negative feedback, and lack of market interest. - Objective: Focus resources on profitable items and reduce inefficiencies.


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